Case Studies

Short case studies showing how ScaleDocs improves onboarding, clarity, and user success.

Problem:
Mindsmith needed a clean, scalable help center and API docs so customers could onboard faster without relying on support.

Solution:
Built a full Docusaurus-powered help center with structure, API docs, and developer-friendly workflows.

Action:
Interviewed SMEs, mapped content architecture, created tutorials, recorded video walkthroughs, and deployed with clean versioning.

Result:
Clear onboarding flow, fewer support requests, and a professional documentation experience for new users.

Problem:
Uniclutch needed a way to teach automotive salespeople how to explain and sell their new clutch product.

Solution:
Developed a 2-module technical training with SME interviews, clean workflows, and Camtasia-edited videos.

Action:
Captured expert input, produced structured modules, wrote scripts, and built a clear visual training path.

Result:
Stronger product knowledge and smoother sales conversations for dealerships.

Problem:
Tacada needed a way to train new real estate consultants on objections, workflows, and real scenarios.

Solution:
Created an 11-module eLearning course with scenario-based learning and Vyond animations.

Action:
Interviewed SMEs, wrote scripts, built interactive modules, and designed a full curriculum using adult learning theory.

Result:
Higher engagement and smoother new-hire onboarding through consistent, high-quality training.