Case Studies

Mindsmith lacked a structured help center and API docs, forcing users to rely on support and slowing onboarding.

A full Docusaurus help center with API docs, user guides, tutorials, and developer-friendly versioning.

Interviewed SMEs, mapped content architecture, created tutorials, wrote docs, and deployed with clean version control.

Support requests dropped, onboarding improved instantly, and new users had a clear, polished experience.

NimbusKit’s engineers struggled with inconsistent UI usage, missing SOPs, and no version control, causing bugs and slow delivery.

A unified documentation hub combining Storybook previews, SOPs, compliance workflows, API examples, and export-ready PDFs.

Rebuilt the IA, documented all components, created usage rules + SOPs, and added previews, accessibility guidelines, and contribution steps.

Teams shipped faster with fewer bugs, onboarding accelerated, and the documentation became a core part of NimbusKit’s engineering workflow.

PayForge’s customers couldn’t onboard or run payroll without handholding, leading to rising support tickets and slow enterprise adoption.

A rebuilt GitBook documentation hub with step-by-step onboarding, API coverage, compliance setup, and role-based workflows.

Mapped the entire payroll lifecycle and built clean admin + employee workflows with API examples, diagrams, and QA-tested paths.

Teams onboarded in hours, support tickets dropped sharply, and PayForge now uses the docs in live demos to close enterprise buyers faster.

Uniclutch needed a way to teach automotive salespeople how to explain and sell their new clutch product.

Developed a 2-module technical training with SME interviews, clean workflows, and Camtasia-edited videos.

Captured expert input, produced structured modules, wrote scripts, and built a clear visual training path.

Stronger product knowledge and smoother sales conversations for dealerships.

Tacada needed a way to train new real estate consultants on objections, workflows, and real scenarios.

Created an 11-module eLearning course with scenario-based learning and Vyond animations.

Interviewed SMEs, wrote scripts, built interactive modules, and designed a full curriculum using adult learning theory.

Higher engagement and smoother new-hire onboarding through consistent, high-quality training.